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Admin submitted a new resource:
AndyB - Keyword check conversations - Notifies staff when a conversation contains certain keywords.
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AndyB - Keyword check conversations - Notifies staff when a conversation contains certain keywords.
Notifies staff when a conversation contains certain keywords.
The add-on can send an email to a staff member and or create a new thread alerting staff members of keywords in a conversation message.
(Example of email)
View attachment 4627
(Example of Options page)
View attachment 4626
Features:
- New conversations are checked for keywords every 10 minutes.
- Separate email and or thread is created for each conversation message which contains...
Read more about this resource...